Privacy Policy for Luxe Shoes
1. Introduction
Luxe Shoes, accessible at https://luxe-shoe.com/, values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
2. Data Collection
Data Storage Location
Our servers are hosted in Germany by Hostinger, a provider that adheres to the EU/US “Privacy Shield,” ensuring GDPR compliance and secure data storage. For more details, refer to Hostinger’s Data Privacy Policy.
Registration Data
When you register on our website, we collect your chosen username, email address, and any additional personal information you provide in your user profile. You can access, edit, or delete your personal information at any time, except for your username. Website administrators also have access to this information.
Comments
When you leave comments on our website, we collect the data shown in the comments form, along with your IP address and browser user agent string to help detect spam.
Google Analytics
We use Google Analytics for anonymous reporting of site usage. No personalized data is stored. If you wish to opt out of Google Analytics monitoring your behavior on our website, please use this link.
3. Use of Personal Data
We use your personal information for the following purposes:
Verification/Identification: To verify and identify users during website usage.
Technical Assistance: To provide technical support.
Communication: To send updates and important information about news and changes.
Security: To monitor account activity, prevent fraudulent transactions, and ensure the security of personal information.
Customization: To personalize the website experience.
Performance: To ensure smooth operation of administrative functions.
4. Embedded Content
Our site may include embedded content, such as YouTube videos. Embedded content from other websites behaves in the same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. Below is a list of the services we use:
Facebook: We use the Facebook page plugin to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook, and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here.
Twitter: We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here.
YouTube: We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube, and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here.
5. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
6. Who Has Access to Your Data
If you are not a registered client on our site, we do not retain or access any personal information about you. If you have a registered account, your personal information can be accessed by:
System Administrators: Our internal team responsible for maintaining the website’s functionality.
Support Team: Our support staff may access your information to provide assistance when necessary.
7. Data Retention
When you submit a support ticket or a comment, its metadata is retained until you request its removal. We use this data to recognize you and approve your comments automatically instead of holding them for moderation. If you register on our website, we also store the personal information you provide in your user profile. You can view, edit, or delete your personal information at any time (except changing your username). Website administrators can also view and edit this information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site to encrypt user communications with our servers, ensuring that personally identifiable information is not intercepted by unauthorized third parties. In the event of a data breach, system administrators will immediately take necessary steps to ensure system integrity, contact affected users, and attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Please note that if you request the deletion of all your data, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. We aim to support the GDPR standard and permit residents of the European Union to use our services. Therefore, it is our intent to comply with the European General Data Protection Regulation. For more details, please see the EU GDPR Information Portal.
10. Third-Party Websites
Our website may contain links to third-party websites. These websites are not screened for privacy or security compliance by us, and we are not responsible for the conduct of these third-party websites. Please review the privacy policy and terms of service for each site you visit through third-party links.
11. Release of Your Data for Legal Purposes
At times, it may become necessary or desirable for us to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with the laws of the country you reside in.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website and update the “Last updated” date. By continuing to use our services after such changes, you agree to the updated Privacy Policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@luxe-shoe.com
Phone: +86 158 7658 5985
Address: A118-119, Chengda, Shijing, Baiyun District, Guangzhou, China
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.